Systems
The term systems in business can be loosely labeled. Perhaps previously the system in question wasn’t documented. Perhaps it was a process that the team just ‘knew that’s what we do’.
A 'system' in it’s BELIEVE CT translation is -
A Process + Collaboration of Key Stakeholders + Financially Efficient + Customer Care Focused + Wellness Life Balance Compliant + Due Diligence Aligned = SYSTEM.
I ask, Ponder what’s your system formula? Some I have come across -
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Survival based
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Created by Director without collaboration of stakeholders
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Old, outdated and inadequate based on current needs
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In the head
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In a book somewhere
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Financially effective but wellness life balance unsustainable
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Customer care focused by financially draining
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Team specific and lacks consistency as a group
Working to a system formula is one example of BELIEVE CT perspective. And as a central pivot of the ‘big four’ - systems culture strategies growth - this formula needs to be tailored and outlined in detail to meet the needs of your individual company and success projection. This is the value of outside eyes, ears and efforts supporting your organisation.